Terms and Condition
Before signing up, using and downloading our any service or product, please read our terms and conditions. And, if you agree, then just use our site. By using CodexCoder, we think you are agreed to our terms & conditions. We reserve the right to change and modify terms and conditions at any time without any prior notice.
1. Product Delivery
You can directly download all our free downloadable products available. You can download our paid downloadable products by a membership or as a single product. You can access to the paid products to download after your payment is received and verified. We use PayPal, Master Card, Visa, American Express and all major credit cards to process our payments. You have to maintain their terms and conditions before paying us.
We send your membership information to your email address. After successful payment, normally our system creates the account. If your payment is not successful done for some reasons, we have to review and process download information manually. So, delays can be as long as 1 hr up to 48hrs depending on the situation and amount of investigation required after a fraud alert has been activated.
2. Product Compatibility/Updates
Our Themes and Plugins are developed to work on self-hosted WordPress sites, which you can download from wordpress.org. All themes are designed to be compatible with the latest available version of WordPress, but we cannot guarantee that older themes will run with future versions of CMS. CodexCoder frameworks support the latest and most modern web browsers.
Paid themes updates are available to our club members while their club subscription is still active. But, you can still use installed themes even when your membership will ends.
3. Modifications
Yes, you are allowed to modify any of our products according to your requirements. However, please note that before you modify, check documentation page and ask us on the forum if there is an easier and better way to achieve what you want to do.
4. Unauthorized/Illegal Usage
You may not use the CodexCoder products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws) as well as the laws of European Union and International law. In particular, it is prohibited to use our themes for pages that promote: violence, terrorism, hard pornography, racism, vulgarity content or warez software links.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the service, use of the service, or access to the service without the written permission from CodexCoder. You may not redistribute or release any of our products under a General Public License (GPL). In some cases, We add Graphics, CSS, JS and Dummy Data (XML) to our all products and copyright data must remain as is when purchased, you agree not to edit this information in any way.
You will not purchase search engine or other pay per click keywords (such as Google AdWords), or domain names that use CodexCoder or CodexCoder trademarks and/or variations and misspellings.
CodexCoder members are responsible for all content posted on forum and activity that occurs under your account.
We reserve the possibility of blocking your membership account immediately if we will know you are not showing the permitted behavior.
If you create an account on the CodexCoder website, you are responsible to maintain the security of your account, and you are fully responsible for all activities that occur under the account and any other actions taken in connection with the account. You must immediately notify CodexCoder of any unauthorized uses of your account or any other breaches of security.
5. Support
Once you have downloaded our product, you may contact us for support via forum and we will do our best to resolve your issue. We will try provide a solution via the forum for smaller bug fixes, after which we will update the core package. Themes and Plugins support is offered to verify customers by forum only. Support requests made by email, tweet, Facebook comment or any other method in most cases will be redirected back to the forum.
If your support requires additional modification of the Theme or the Plugin then you have two options:
- Wait for further development of the product.
- Or ask for customization service (an additional fee).
Please check also our Support Policy section when we described details about our support.
6. Ownership
You may not claim intellectual or exclusive ownership to any of our products, modified or unmodified. All products are property of CodexCoder. Our products are provided “as is” without warranty of any kind, either expressed or implied. In no event shall our juridical person be liable for any damages including, but not limited to, direct, indirect, special, incidental or consequential damages or other losses arising out of the use of or inability to use our products.
The above assignment is not true for those Themes and extensions which are released under the license of GNU/GPL (GNU GENERAL PUBLIC LICENSE). For more information, regarding this license please visit GNU page.
7. Anti-fraud
Instant downloads are available after signing up. However, all of our customers purchases can be pending for manual anti-fraud check up to review for checkout. You will receive a detailed email about your payment. Anti-fraud check occurs due to the growing number of fraudulent transactions from persons who are not actual cardholders of the credit cards used during purchase.
8. Refund Policy
At CodexCoder, we strive to make our customers satisfied with the product they’ve purchased from us. If you are experiencing any technical or setup issues, and you’re feeling frustrated, then please submit a forum post and our team will assist you right away.
However, if you feel that the product you’ve purchased that doesn’t meet specific theme product detail or getting some major error, if we can’t solve then request for money back. Especially, when the product you’ve purchased is completely non-functional and you’ve posted a support post, but your problem was not resolved.
CodexCoder offers a full or partial refund within 7 business days starting from the moment when the member makes the payment. In this case, CodexCoder has the right to ask questions for the refund and also we have the right NOT to offer the refund if we see reasonable causes. Please note that refunds can take up to 14 days to reflect in your account. The above notice also applies to the license all of our Sign up Plans. Please contact us if you need further information.
9. Price Changes
CodexCoder reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, a subscription (or any part thereof) with or without notice.
10. Warranty
CodexCoder products are provided “as is” without warranty of any kind, either expressed or implied. Each of the CodexCoder products are guaranteed to function correctly upon proper installation, activation and options configuration of the product within the latest stable WordPress version which Themes was dedicated to. CodexCoder cannot or do not guarantee compatibility with any 3rd party plugins – as there are simply too many plugins to support. Please ensure that the browsers you use will work with the themes as we cannot guarantee CodexCoder themes will work with all browser combination.
In no event, our juridical person will be liable for any damages including (but not limited to) direct, indirect, special, incidental/consequential damages or other losses arising out of the use of inability to use our products.
We are not licensed to provide stock images and certain true-type fonts (TTF) that might be used on any or all of the provided themes. These require you to own or purchase from their respective owners.
All members have access to the forums. CodexCoder does not commit to monitor the forums, but we reserve the rights to respond and answer the questions.
Our company reserves the right to change or modify the current Terms and Conditions with no prior notice.
